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Terms and Conditions
Payment options-
Payment is due upon completion of service
Mobile Chip and PIN and contactless payments from all major credit and debit cards accepted. Including Samsung Pay, Apple Pay and Google Pay. Cash/Bank transfers also accepted.
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Invoices and receipts can be sent upon request to customers supplied email address.
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Cancellation-
Cancellations must be made at least 24 hours notice before the booked appointment, Failure to do so will incur a cancellation charge which may be up to 100% of the service cost.
Detailing services may be affected by adverse weather conditions. We reserve the right to reschedule a booking at any time prior to due date.
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Service Location-
The customer must ensure that there is suitable and legal space for our detailing services to be carried out.
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Additional Charges-
The prices quoted are for vehicles in generally accepted condition. Additional charges may apply for exceptionally dirty or neglected vehicles. We reserve the right to refuse service to vehicles deemed excessively dirty or hazardous.
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Changes to terms and conditions-
We reserve the right to modify these terms and conditions at any time. By booking our services, the customer agrees to abide by these terms and conditions. ---------
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The Customer must ensure prior to our arrival that sufficient space is available for both the ShineTech vehicle and their own, along with sufficient movement around both vehicles. We cannot move any customer vehicles.
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The Customer must ensure, prior to arrival of ShineTech that the vehicle is emptied of all personal and non-fixed items within the car. (This includes Litter).
ShineTech reserves the right and the Customer hereby acknowledges that right, to either make a further charge for clearance of the customer’s vehicle or refuse to undertake the service which will be treated as a late cancellation and thus a charge will be levied.
If the vehicle is booked without being seen in advance the level of service or estimated completion time may alter. Any alteration of service will be advised of, but not compulsory, and will not be charged for or proceeded with, until the agreement of the client has been sought.